Frequently Asked Questions
Everything you need to know about your Nails Plus experience.
How long does shipping take for my order?
Standard shipping typically takes 3-5 business days within the continental US. We also offer expedited 2-day shipping at checkout for those who need their supplies sooner.
Can I return open nail polish or gels?
Due to hygiene and safety regulations, we can only accept returns on unopened and unused products in their original packaging within 30 days of purchase.
Are your gel polishes compatible with all UV/LED lamps?
Our professional-grade gels are formulated to cure under most standard UV and LED lamps. For best results, we recommend a lamp with at least 36W of power.
Do you offer wholesale pricing for professional salons?
Yes, we offer bulk discounts and professional accounts for licensed technicians. Please contact our support team with your license details to apply for a pro account.
What should I do if my items arrive damaged?
If your order is damaged during transit, please take a photo of the items and the packaging and contact us at [email protected] within 48 hours for a replacement.
Are your products cruelty-free?
At Nails Plus, we are committed to ethical beauty. All of our house-brand polishes and treatments are 100% cruelty-free and never tested on animals.