Returns & Exchanges

At Nails Plus, we want you to be completely satisfied with your professional nail supplies. If you are not happy with your purchase, we offer a 30-day return policy for unopened and unused products to ensure the highest standards of hygiene and quality.

Return Process

• 1.
  Initiate Your Request

  Contact our support team at [email protected] with your order number and the names of the items you wish to return to receive a Return Authorization number.

• 2.
  Prepare Your Package

  Securely pack the unused items in their original packaging, ensuring all protective seals are intact and including a copy of your packing slip inside the box.

• 3.
  Ship the Items

  Affix the provided shipping label to your package and drop it off at any authorized carrier location, or use a trackable shipping service of your choice.

• 4.
  Receive Your Refund

  Once our quality control team inspects and approves the returned items, your refund will be processed to your original payment method within 5-7 business days.